Our Story

As a Community Interest Company (CIC), Battersea Healthcare CIC ( BHCIC ) is owned by the GPs of Wandsworth, whose main aim is to continually improve the experience for Wandsworth patients. Over the decade since BHCIC was formed, we have grown and developed the range of services that we directly deliver or contract.

 

To improve services and provide exceptional healthcare to the Wandsworth community through collaborative working with partners and stakeholders.

 

 

To be known as a leading promoter of quality services and innovation, supporting primary care services in Wandsworth to be resilient and prepared to meet the changing face of general practice.

 

 

Aspiration

We will be a leader of innovation and change, providing services that improve on existing services.

 

Partnership

We work collaboratively with commissioners, our partner organisations, health and social care partners, and stakeholders to secure the whole system and ensure our services always deliver high quality care.

Person-centred care

The patient comes first. We include a strong patient voice in all our services and always look to advance patient care.

Support our people

We support practices and staff to meet the complex and changing face of general practice, and ensure the workforce is valued and empowered.

Sustainability 

Decisions on service provision must ensure the financial viability of the organisation, while focusing on funding frontline services.

Transparency

We are open and honest with all those we engage with, acting with integrity in our business practices and in the care we provide.

 

  • April 2010
    BHCIC formed

    The Company was initially one of three GP Provider Companies set up within the NHS Wandsworth area

  • March 2012
    Consolidation

    The three providers join forces under Battersea Healthcare Community Interest Company, a non profit organisation.

  • July 2012
    MICAS launched

    Musculoskeletal ( MSK ) conditions affect your bones, joints and muscles. There are over 200 MSK conditions.

    MICAS clinicians are specialists in MSK conditions. They will make an assessment of your needs and can refer you to other specialties to ensure you receive the right treatment as quickly as possible. 

    More about MICAS

  • April 2015
    Supporting primary care

    PACT is an initiative developed by the CCG allowing practices to offer extended appointments for vulnerable patients and carers.

    When a person is vulnerable to sudden deterioration and emergency hospital admission they are added to the Enhanced Care Pathway ( ECP ).

    More about PACT and ECP

  • March 2017
    8-8 access

    Patients in Wandsworth can book routine appointments with their GP practice in the evenings and weekends at three Wandsworth 8-8 hubs. 

  • April 2017
    Community Contract awarded

    Multispecialty Community Provider ( MCP ) contract

    GP practices work closely with community services such as district nurses, hospital specialists, social services and others, to deliver a wider range of services so that fewer patients go to hospital for care and treatment. 

    More about MCP

  • October 2017
    Delivering services in the community

    Central London Community Healthcare NHS Trust

    As part of the MCP contract we begin to work with Central London Community Healthcare NHS Trust to deliver Community Adult Health Services in Wandsworth.

    Age UK Wandsworth

    We start to work with Age UK to deliver their Better At Home services.

     

  • April 2018
    10 year MCP contract awarded

    Royal Trinity Hospice

    We begin to work with the hospice to deliver the Wandsworth Care Coordination Service

    Marie Curie

    Through the Wandsworth Care Coordination we begin to work with Marie Curie who provide overnight care by trained and qualified staff for patients in their own home. 

  • October 2018
    Easier access

    Practices can offer cervical screening appointments outside of normal working hours.

  • December 2019
    Working with Generate

    We begin to work with Generate who make sure that people with learning disabilities are not isolated in their local community and are supported to attend health check appointments.

  • April 2020
    Bringing services together

    We begin to work with CLCH and Accelerate to support patients with wound and lymphoedema care. 

     

  • December 2020
    Enhanced Primary Care Hub

    The Enhanced Primary Care Hub at Queen Mary's Hospital is led by BHCIC , with support from St George’s University Hospitals NHS Foundation Trust and Tudor Lodge Health Centre.

    The service includes appointments with Emergency Practitioners and GPs for treatments of wounds and minor injuries providing up to 480 urgent and routine appointments each week for local people from 8am to 8pm, six days a week.

  • April 2021
    Coming together

    We agree with PCNs to work more closely together and form ‘Primary Care Wandsworth’ to make the best use of our shared resources and clinical expertise to jointly support and develop primary care services in Wandsworth.

  • June 2021
    Our strategic direction

    We develop and publish our first strategic direction plan, A Platform for Change.