Cultural and Ethical Issues in the Primary Care Environment (PDP) – 1 Day

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Date(s) - 07 Oct 2020

St Peter's Centre


This fully funded course, delivered by Syder & Young, is part of the Passport Development Programme 2019. To view more Primary Care Management courses in this Programme, please click on the event category above. For GP Receptionist/Admin, please click here.

Course Content

Participants will:

  • Understand the effect of ethics and culture on how the organisation works and may develop
  • Appreciate how an organisation’s ethics and culture influence leadership style and working practices
  • Evaluate a range of leadership styles to provide appropriate leadership in specific environments
  • Understand how to promote the ethics and culture of the organisation to improve organisational performance through individual engagement
  • Undertake an analysis of your own organisation and appreciate when these have a damaging effect on success. Develop ways to change the culture to promote
  • more successful outcomes

The Development Programme for Primary Care Management is ILM-recognised – delegates attending 10 or more of the 12 workshops are eligible for a
certificate from ILM (£50 registration fee applies). All delegates will receive a Syder & Young Certificate of Attendance for individual workshops.

To book, please email:​