Practice Manager Resources

Practice Manager Association (PMA) Courses
Battersea Healthcare are excited to be working with the PMA to promote a number of relevant apprenticeships for our practices.

We’re really pleased to now let you know about the following funded opportunities;

GP Assistant Practice Manager ILM Level 3 Diploma in Leadership & Management
GP Practice Manager ILM (Level 5 or Level 7) Diploma in Leadership & Management
Medical Administrator/GP Assistant City & Guilds Level 3 Diploma in Business Administration

Further detail on each of these courses (and more) is available in the following document: PM courses_PMA Qualification Summary Info
For more information contact:

The attached documents and protocols are intended as a guide only to support practices with the development of own local versions.

Sample Policies & Procedures Folder >>

QMUL clinical systems guideline

The Practice Managers Manual 2017.docx

[New] Statutory & Mandatory Training Matrix

Back Office Functions Options Appraisal: A Practice Manager’s Reference Guide.pdf

Primary Medical Care Policy and Guidance Manual (PGM).docx

Patient Registration: Standard Operating Principles for Primary Medical Care (General Practice).pdf

Medical Records Summarising Protocol (generic).rtf

Medical Records Storage.docx

SWL PM key dates.xlsx

Talent Management Resources

Temporary Closure Application 2018.docx

Childhood Seasonal Flu Vaccination Programme Resources for Registered Practitioners

Patient Group Directions (PGDs) for Vaccines

Patient Group Directions (PGDs) for Vaccines
NHS England London Region has published four updated Patient Group Directions(PGDs) on its website. This can be accessed at

The new PGDs are:
NHSE PHE IM Influenza PGD v06.00 (.pdf)
NHSE PHE LAIV PGD v07.00 (.pdf)
NHSE PHE PPV PGD v02.00 (.pdf)
NHSE PHE Hib Men C PGD v03.00 (.pdf) – This PGD updates a previous version and details of the amendments are on page two of the document.

Practices should ensure that any registered healthcare professional who is due to administer vaccinations under these PGDs should sign this and be properly authorised.