Assertiveness and Influencing

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Date/Time
Date(s) - 11 Apr 2018
09:30-16:30

Location
Wandsworth Professional Development Centre

Categories


Lecturer: Judeline Nicholas

Content Outline:

  • How assertive are you?
  • Looking at your personal assertiveness style
  • Thinking assertively
  • Beliefs and behaviours
  • Negative and positive enquiry
  • Handling conflict
  • Getting your point across, looking for multiple opportunities
  • Selling ideas / articulating concerns
  • Supporting and challenging change
  • Influencing styles
  • Understanding different personality types
  • Cognitive styles and preferences
  • Managing up
  • Constructive organisational politics

To book a place on this course please contact: Waccg.training@nhs.net

 

This course is part of the Passport Development Programme. Please follow the link below to see a list of our upcoming workshops:

Battersea Healthcare Development Passport Programme